The Trilogy Support Team is generally available from 8:30 a.m. (Eastern) to 5:00 p.m. but are monitoring the support queue at all times. The quickest way to obtain technical support for your issues is by emailing our Support Team at support@TrilogyCRM.com Your email will ensure that your issue is added to the queue.
If you decide to call our office and get voicemail, please leave us a detailed message. The Support Team is on the phone 90% of the day but will return your call. Voicemails are immediately added to the queue and your issue will be handled by the next available Team Member. Hang up voicemails will not get your issue addressed any quicker.
Contact by Phone
Trilogy CRM’s business hours are 8:30AM – 5:00PM Eastern Time Monday – Friday
(614) 221-0276 Telephone
You may contact technical support by calling 614.221.0276. If you do not get a support representative on the phone immediately, please leave a message.