A lot of my day is spent on the phone, talking to new people. What a perfect fit for me, since I’m so good at talking and I generally love people, especially new ones! Anyway, I do know my ACT! “stuff”, but as many professionals, it’s easy to let slip the practice of which I preach. When I talk to someone new, I enter them in my ACT! database. I fill in all my custom fields and important data. Then, I record the History of my call, and schedule my Follow up. Well, most of the time I schedule my follow up. Sometimes the phone rings. Yay, someone new to talk to! I may have meant to schedule that follow up, but the moment is gone, and I’ve moved on. Read more
http://www.trilogycrm.com/wp-content/uploads/TrilogyCRM_logo_color1.png 0 0 Michelle Scott http://www.trilogycrm.com/wp-content/uploads/TrilogyCRM_logo_color1.png Michelle Scott2011-03-22 08:07:302011-03-22 16:43:18Who have I touched?