Author Archives: Michelle Scott

Sage ACT! 2011 Sync Error

Posted on January 17, 2012 by Michelle Scott

This one goes out to our Sage ACT! 2011 hosting customers.  Sage recently released Sage ACT! 2011 SP1 Hot Fix 6.  This release does contain schema changes, and if your remote database is not on the same version as your … Continue reading →

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Should you upgrade ACT!?

Posted on November 15, 2011 by Michelle Scott

A customer asked us recently, “How often should I upgrade?”  A purely numbers driven sales person might say, “Every version, silly!”  We answer a bit more realistically, with more consideration for our customer.  So many software companies have adopted the … Continue reading →

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I want a button for that!

Posted on August 9, 2011 by Michelle Scott

We’ve shown you how to add a couple cool buttons to your Sage ACT! Toolbar in previous posts – the Sync Now & Refresh buttons.  What if you have a document you are constantly creating - a proposal maybe.  For me, it’s … Continue reading →

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If it doesn’t fit

Posted on July 19, 2011 by Michelle Scott

One of the hardest things when selling is realizing when a sale doesn’t fit.  It takes a lot to gracefully walk away.  Or, harder still, knowing the right solution isn’t in your stable and then pointing the customer in the … Continue reading →

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Help! IE 9 installed and ACT! won’t work

Posted on July 12, 2011 by Michelle Scott

For the last couple of weeks, about one out of every five e-mails we receive are ACT! Premium for Web issues caused by Internet Explorer 9.    Things like, “all of a sudden, I can’t get to my database”  or APFW users are … Continue reading →

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New fangled sales technique?

Posted on July 5, 2011 by Michelle Scott

I spend a lot of time reading, watching and soaking up information about sales and marketing.  The marketing side being my “past life” and something I’m still very interested in, and sales being my thing.  It’s what I love and … Continue reading →

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Your Virtual Assistant – ACT!

Posted on June 21, 2011 by Michelle Scott

Most sales gurus will tell you that staying in touch is one of the most important things we can do as good sales people.  Some go so far as to prescribe a minimum number of touch points you should make.  … Continue reading →

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Sage ACT! E-marketing

Posted on June 14, 2011 by Michelle Scott

If you work with us, you know we do not push products we don’t believe in.  If we haven’t tried it, used it, or received positive feedback about it we don’t sell it.  Sage ACT! E-marketing is one that if … Continue reading →

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Beyond Meetings, Calls & Todo’s

Posted on June 12, 2011 by Michelle Scott

One of the great things about ACT! is its flexibility.  You can tailor so much of the application to fit your process.  Yes, we know most people install it out-of-the-box and never even relable a single field.  (Shameless plug, we … Continue reading →

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Sage ACT! 2012 Road Show

Posted on June 8, 2011 by Michelle Scott

Summer means sunshine, swimming pools, beach vacations, and . . . software previews.  Sage ACT! 2012 is coming to Columbus for a special preview prior to its release this Fall.  This year, we are happy to sponsor the Ohio edition of … Continue reading →

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