Entries by Michelle Scott

Is your database really backed up?

If you need a backup of your ACT! database, how confident are you that the backup file would be usable?  Of course, if you are a TrilogyCRM Hosting customer, we’ve got you covered and then some.  But, if you aren’t one of our Hosting customers, and you are doing the self-hosted thing, do you have […]

QuickTip – Speeding up ACT!

One of the most common question we receive is, how can I speed up my ACT!?  Here is a QuickTip that should help squeeze a bit more horse power out of your ACT! software.  Check out this Knowledge Base article (or KB article to us cool kids) – http://bit.ly/i6738Q.

Why Hosting Makes Sense

ACT! Hosting is something you might think makes most sense for smaller companies, companies that can’t afford a server.  There are so many other reasons Hosting makes good sense – money-wise and otherwise.  First of all, you really have to look at the cost of hosting.  It goes way beyond the couple thousand dollars you […]

ACT! Mail Merge Made Classy

How many e-mails do you get in a day?  How many do you just highlight and delete?  I know I’m tired of reading that J. Crew’s sale is ending tomorrow.  I simply no longer believe them.  I just know that there will always be a sale, and its ending.  Click.  Delete. We’ve become desensitized to […]

Company Creation Made Easy

Admittedly we are not the best at the “up sell” or diligent about tacking on ACT! add-ons.  We’d love to pretend it’s because we are keeping it “organic” and believe that ACT! can do everything.  Really, it’s because there are so many add-ons it’s hard to keep up.  We don’t like to sell things that […]

Still scheduling in Outlook?

I was working with a customer just last week, and had a conversation about scheduling. It’s a conversation we have with more customers than you’d think. The customer keeps all of their Contacts in ACT!. They record Histories of their conversations.